Have questions about working with Sensyst?
You’re in the right place! Below, you will find answers to the most common questions about our process, services, timelines, and budgets.
If there is anything we haven’t covered or if you would prefer to speak with someone on our team, feel free to reach out at any time. We are here to help!
What services do you offer?
We provide full-service commercial offices interior design solutions including space planning, concept development, 3D renderings, furniture procurement, and project management.
How does your design process work?
Our process starts with a consultation to understand your goals, brand, and budget. From there, we move into concept design, space planning, and renderings. Once approved, we manage procurement, delivery, and installation — ensuring a seamless experience from start to finish.
Do you offer consultations? Are they free?
Yes, we offer design consultations. The initial discovery call or site meeting is complimentary.
How far in advance should I book a project?
This is a per project basis, we would be able to advise a timeline after the consultation.
Where are you located and what areas do you serve?
We’re based in Mississauga and serve clients across the GTA and throughout Canada.
Where are you located and what areas do you serve?
We’re based in Mississauga and serve clients across the GTA and throughout Canada.
Can you help with small projects or just full renovations?
Absolutely — we work on projects of all sizes, from a single room refresh to full-scale renovations and new builds.
How do you charge — flat fee, hourly, or percentage of project cost?
Depending on the project, we may charge a flat design fee or hourly rate. We’ll always provide a clear, detailed proposal before starting.
What’s your typical project budget range?
Budgets vary based on scope and finishes.
Is there a minimum project size or budget you work with?
We typically work with projects starting at 1000 sq ft however, we’re happy to discuss smaller projects on a case-by-case basis.
Can you work within my budget?
Yes — we tailor each design to your goals and budget. We’re experienced in sourcing creative solutions to maximize value without sacrificing style.
What’s included in your design fee?
Our design fee covers the creative process: space planning, concept development, material selections, 3D renderings, construction drawing, permit drawings and project management.
Do you charge for the initial consultation?
An introductory consultation or discovery call is complimentary.
Are furniture, materials, and installation included in the quote?
Yes — our proposals clearly outline what’s included, from design services to furniture, delivery, and installation, so there are no surprises.
How long does a typical project take?
Timelines vary, but most projects range from 6–12 weeks for design and 8–16 weeks for delivery and installation, depending on size and custom elements.
What are the stages of the design process?
- Discovery & Consultation
- Concept & Space Planning
- Design Development & Renderings
- Procurement & Coordination
- Permit Drawings & Application
- Construction Drawings & Build Out
- Delivery & Installation
Who manages the contractors and trades?
Our project management team coordinates with all contractors, trades, and vendors to ensure the design vision is executed correctly and on schedule.
How much input will I have in the design decisions?
You’ll be involved at every key stage — we collaborate closely to ensure your vision and feedback shape the final design.
What happens if something is delayed or out of stock?
We’ll communicate promptly and offer alternative options that maintain the integrity of your design and budget.
Do you handle permits or coordinate with architects?
Yes, we can apply for permits and coordinate with the architect, engineer, or general contractor.
Can you work with my existing furniture or layout?
Definitely — we can incorporate your existing pieces or layout where it makes sense to enhance both function and aesthetics.
Do you create custom furniture or built-ins?
Yes, we design and fabricate custom furniture, millwork, and built-ins tailored to your space and needs.
Can I see samples, drawings, or renderings before we start?
Yes — we provide concept boards, 2D layouts, and 3D renderings so you can visualize your space before committing to final decisions.
What design styles do you specialize in?
We specialize in modern, functional, and brand-aligned interiors — each project is customized to reflect your company’s identity and goals.
Do you help with branding and space planning for offices?
Yes, we specialize in workplace design that aligns with your brand, enhances productivity, and supports employee well-being.
Do you handle purchasing and installation?
Yes, our team manages all furniture orders, logistics, and installations for a smooth and stress-free experience.
Who delivers and installs the furniture?
Our trusted installers handle delivery and installation, supervised by our project management team.
Do you supervise the entire installation process?
Yes — we oversee every detail on-site to ensure everything is installed as planned and meets our quality standards.
What if something arrives damaged or incorrect?
We’ll take care of it — our team handles all claims, replacements, or corrections so you don’t have to.
Do you work with our existing contractors?
Yes, we’re happy to collaborate with your preferred contractors or bring in our trusted partners.
What happens if I want to make changes later?
We’ll do our best to accommodate changes, though adjustments to scope or materials may affect the schedule or budget.
Do you offer maintenance or refresh services?
Yes, we offer refresh packages for updating finishes, furniture, or décor as your space evolves.
Do you do office space planning and furniture layouts?
Absolutely — we provide detailed space planning to maximize functionality, flow, and comfort in your office.
Can you help with ergonomic or accessible design?
Yes, we design with comfort and accessibility in mind, ensuring your space meets AODA and ergonomic standards.
Can you coordinate with our facilities or construction team?
Yes — we frequently work alongside facilities managers, contractors, and construction teams to streamline the entire process.